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Online Policies

Returns & Exchanges

Regular price merchandise may be returned unworn and in original packaging within ten (10) days of the date delivered.  Sale and discontinued merchandise may be returned unworn and in original packaging within five (5) days of the date delivered.  Final sale merchandise may not be returned.  Worn or damaged merchandise will not be accepted for return. 


All returns require a Return Authorization number.  To get a Return Authorization: 
Email Customer Service at customerservice@avventura.com or call 1-847-234-4401.

Shipping & Handling

All packages are shipped UPS Ground unless otherwise requested. All loss claims are subject to the terms and conditions of the carrier chosen.

Sales Tax

Sales tax of 7% will be added to all orders placed in the State of Illinois.
 

Online Security

Your credit card is completely safe.

Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety.

*Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.

Furthermore, only our on-line store will have your information; other members of the Modern Retail community will not have access to your information unless you decide to shop with them.

Shopping Online

To add an item to your bag, simply click the "add to bag" button next to it. (Items you put in your bag will not be purchased until you have completed the checkout process.)

To remove an item from your bag, simply click the "remove" button next to the item you want to discard.

To view what is in your bag at any time, click the "Shopping Bag" link in the page header.

To purchase what you have selected, click on your "Shopping Bag," and click "checkout". Follow the three simple steps to purchase your items.

Once we have confirmed your order, an account for you is automatically established for the Modern Retail community of stores.

To access your account in the future, click the "My Account" button in the header of any page and enter the email address and the password you created at checkout. (If you have not been through checkout, but would like to create an account, simply click on "My Account" and follow the steps to create a new account.)

When your Credit Card Will Be Charged
We will not charge your credit card until the merchandise has been shipped from our warehouse.

Our Privacy Statment

We neither sell nor share your information with outside companies or third parties.

When you purchase from our on-line store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

We encourage you to sign up for our e-mailing list. These e-mails provide you with advanced notice of sales, new arrivals, and other related information. But, of course, you have the freedom to add or remove your name from our list at any time.